Frequently Asked Questions (FAQ)

Sidangin is an AI platform for practicing thesis defenses. We provide defense simulations with an AI examiner that asks realistic questions and gives instant feedback, helping students prepare to face their thesis defense with more confidence.

Sidangin works in 3 simple steps: (1) Upload your thesis document in PDF format (if it's a Word file, export it to PDF first), (2) Start the simulation and answer questions from the AI examiner, (3) Receive instant feedback and an in-depth analysis of your performance along with improvement recommendations.

Yes, Sidangin is fully responsive and can be accessed through the browser on a wide range of devices, including smartphones and tablets. We recommend using a headset or earphones for a better audio experience during simulations.

Currently, Sidangin supports defense simulations in Indonesian. We plan to add support for English and other languages in the future based on user demand.

To sign in to Sidangin, simply click the 'Sign in with Google' button on the homepage. You will be asked to choose the Google account you want to use. After granting access, you will be signed in to the Sidangin platform right away without needing to create a separate account.

No, you don't need to create a separate account. Sidangin uses Google sign-in, so all you need is a Google account to access every feature of the platform.

Sidangin only takes basic information from your Google account, such as your name, email address, and profile photo. We do not access or store your Google password or any other sensitive information.

Sidangin currently supports PDF document uploads. If your thesis is still in Word (.doc/.docx), export it to PDF first (Word/Google Docs → File → Save/Download as PDF). Make sure the PDF contains text (not a scan), is not password-protected, and is clearly readable for optimal analysis results.

The simulation duration depends on your needs and your available minute quota. The simulation runs for as long as you answer questions from the AI examiner, and your minute quota decreases according to the simulation time you use.

Yes, after every simulation you will receive a results report that can be accessed on the 'History' page. You can download the report as a PDF containing a detailed analysis and improvement recommendations.

After completing a simulation, you will be taken straight to a feedback page containing your readiness score, a per-question answer analysis, areas that need improvement, and improvement recommendations. You can also access this feedback anytime through the 'History' page.

No, our AI is trained to ask varied questions tailored to the content of your thesis. Every simulation has a different set of questions to make sure you are ready for the full range of questions you might face in the real defense.

Sidangin uses a minute quota system for defense simulations. Every new user gets 5 free minutes to try the platform. After that, you can purchase additional minutes at Rp 1.999 per minute. Your minute quota decreases according to the simulation time you use.

Every new user who signs in with Google automatically gets 5 minutes of free quota to try the Sidangin platform. This quota can be used for one or several simulation sessions, depending on how long you use it.

To buy additional minutes, sign in to your account and click 'Buy Quota' on the dashboard or when your quota runs out. Choose the number of minutes you want to buy (at Rp 1.999 per minute), then complete the payment through the available payment methods.

We accept payments via bank transfer (BCA, Mandiri, BNI, BRI), e-wallets (GoPay, OVO, DANA, LinkAja), and credit/debit cards (Visa, Mastercard). All transactions are processed through a secure payment gateway.

No, the minutes you purchase never expire and remain available in your account until used. You can use your minute quota anytime, whenever you need it.

Yes, we offer a 30-day money-back guarantee on minute quota purchases. If you are not satisfied with our service, you can request a refund for unused minutes within 30 days of purchase. Contact our support team to process the refund.

Yes, all displayed prices (Rp 1.999 per minute) already include VAT and service fees. There are no hidden or additional charges after you buy minute quota.

Sidangin can be accessed through modern browsers such as Chrome, Firefox, Safari, or Edge. Make sure your browser is updated to the latest version. For the best experience, we recommend a stable internet connection and a properly working microphone.

If you experience technical issues, please try refreshing the page or logging out and back in. If the problem persists, contact our support team via the green WhatsApp button in the bottom-right corner, or email support@sidangin.id. We usually respond quickly during working hours.

Currently, Sidangin is available as a mobile-optimized web app. You can access the platform through the browser on your smartphone or tablet. We are developing native apps for iOS and Android that will launch in the coming months.

You can reach our support team via: (1) WhatsApp: +62 858-4373-2804 — click the green button in the bottom-right corner of the screen (fastest, business hours 8:00 AM–8:00 PM WIB / GMT+7), or (2) Email: support@sidangin.id.

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. Your data is stored securely and is never shared. We regularly conduct security audits to ensure your data stays protected.

Yes, your thesis document is stored securely on our servers. We do not share or sell your documents to third parties. Documents are only used for simulation and AI analysis purposes within our platform.

We use anonymized, aggregated data to improve our AI algorithms. However, we do not use the specific content of your thesis document to train the AI without your explicit consent. You can adjust your privacy preferences in your account settings.